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21 Casino Review – Excellent Payout Rates & Promos

Kevin Hargrove Written By Kevin Hargrove Published on 02.02.2021 Last Updated on 20.08.2024

If you’re a fan of online gambling, you definitely found the right article. Our 21 Casino review examines, analyses and rates this operator’s complete offering. We test the site’s entire product, so you’ll have an idea of what it’s like playing here before signing up. Read on for the full breakdown.

Our Rating of 21 Casino - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 1500+
Jackpots 39
RTP 97.12%
Customer Support 24/7 Live Chat, Email English
Most Popular Game Book of Dead
Fairness Ensured By UKGC
Player Protection GamCare, GambleAware
Gambling Licence UKGC Licence 52894
Welcome Bonus £100 Bonus
Visit 21 Casino Play Here!
Website 21casino.com
Overall Rating 4.4 / 5
21 Casino Highlights:
NetEnt Best NetEnt Casinos
Payment Rank Top PayPal Casinos
Full T&Cs Apply. 18+. New players only. Min deposit £10. Bonus funds are 121% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org

Whether or not you’re new to gambling, there are many things you must think about when choosing where to play. We evaluate an operator’s game choices, mobile play, safety features and customer support. This gives us a numerical rating perfect for comparing sites. So, how does 21 Casino stack up?

21 Casino Overview: 2024 Summary

21 Casino is an online casino under the UK Gambling Commission licence 52894. The website offers a total of 1500+ casino games, with over 35 jackpots. The average payout based on GLI audits is 97.12%. The most popular 21 Casino game with UK players is Book of Dead. 21 Casino is a top choice for all slots fans.

The 21 Casino Games Portfolio

First up in our review are the 21 Casino games. We evaluate every operator’s game collection on quality and variety, so you’re able to choose from the best games on the market. 21 Casino doesn’t disappoint as it features over 1500 titles from the world’s leading developers.

The Online Casino Games at 21 Casino

The Most Popular 21 Casino Slots & Table Games

In this immense collection of games are all the casino hits. You’ll find roulette, blackjack and slots, plus popular niche categories like Slingo and scratch cards. In total, there are more than 1500 games at 21 Casino online, well above the industry standard.

We didn’t find much to complain about during our 21 Casino review as far as slots are concerned. It has almost every popular title we could think of, and a solid number of jackpots to boot. If you’re searching for something new, check out this list of our favourite games:

Additionally, you’ll find scores of live dealer options, which we go into detail about in the live games section of this article. Unfortunately, in the throng of 21 Casino games are only two video poker titles, so head over to our best video poker casinos page if that’s your game.

The Most Popular Games at 21 Casino
Slots (1005) Roulette (9) Blackjack (15) Table Games (10) Video Poker (2)
Bonanza European Roulette Classic Blackjack Gold DJ Wild Stud Poker All Aces
Starburst Double Ball Roulette Atlantic City Blackjack Mississippi Stud Jacks or Better
Immortal Romance Roulette Advanced European Blackjack Gold 3D Baccarat
Game of Thrones 243 Roulette Nouveau Perfect Pairs Blackjack 3 Hand Casino Hold’em
Reactoonz 3D European Roulette Lucky Blackjack Casino War
Gonzo’s Quest French Roulette 21 Plus 3 Blackjack 100 Bit Dice

What really blew us away is the sheer number of software developers the operator stocks its games from. Over 100 of the world’s top casino game providers offer their titles here, which is lightyears beyond most sites.

The 21 Casino games portfolio features over 100 titles from popular developer NetEnt, so ensure that you read our NetEnt review. The article put its games through their paces and explained why we feel it’s one of the best software companies around.

The Live Dealer Choices

Like most operators nowadays, 21 Casino online features live table games. This popular playstyle lets you socialise with the dealer and other players while you gamble, taking immersion to the next level. Many players also enjoy not being at the mercy of a random number generator. The Online Lobby of 21 Casino The live games section features software from Evolution, a leading developer in this area. To get an understanding of just how popular this provider is, pop over to our list of the top live casinos, where you’ll find that most feature Evolution games.

The Mobile Gaming Experience

Something that caught our eye at 21 Casino online is how easy it is to get in on the action from your smartphone or tablet. You play directly in your device’s browser, which eliminates the burden of an app for both you and the operator.

21 Casino Mobile Gaming Amazing Casino Action Right at Your Fingertips – Anywhere, Anytime.
£100 Welcome Bonus
Full T&Cs Apply. 18+. New players only. Min deposit £10. Bonus funds are 121% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org

While we always enjoy a great instant-play operator, some people do prefer gambling through an app as it can streamline the experience when done properly. We’ve put together a list of the best mobile casinos if you enjoy this method of play.

21 Casino Table Limits: Min and Max Bets

When evaluating casinos, another important aspect to keep in mind is how much it costs to make bets. 21 Casino online features a decent spread of table limits, but don’t expect to become a super high roller as the largest bet for an RNG game is £1500 on roulette.

This operator definitely had those of us on a budget in mind when selecting its game portfolio, with minimum bets of 1p on slots and £1 on table games. However, this varies depending on the title. Check out our 21 Casino games section of this review for our favourites.

High and Low Roller Games
#1 21 Casino High Stakes Slot Irish Luck
#1 21 Casino Low Stakes Slot Starburst
Best High Roller Roulette Lightning Roulette
Best High Roller Blackjack European Blackjack Gold
Top Low Limit Roulette 20p Roulette
Top Low Limit Blackjack Atlantic City Blackjack
Highest Live Dealer Max Bet Roulette Live
Lowest Live Dealer Min Bet Dream Catcher

21 Casino Payout Rates

In addition to knowing how much it will cost to play, every gambler wants to know how much they can win. While it’s impossible to know if a win is coming, you can see a game’s return to player (RTP) rate.

This number is the percentage of funds wagered returned to players over an extended period of play and won’t reflect an individual player’s experience at a given game. You can see 21 Casino payout rates in the table below.

Payout Rates of the Different Casino Games
  • .

  • Classic Slots 91.62 - 98.00%

  • Video Slots 88.00 - 99.00%

  • Roulette 94.74 - 98.65%

  • Blackjack 99.00 - 99.75%

  • Table Games 96.38 - 99.33%

  • Video Poker 99.56 - 99.92%

  • Scratch Cards* 76.67 - 96.00%

  • Arcade Games* 00.00 - 00.00%

  • . .

  • . . . . .

  • RTP (%)

A common misconception is that the casino dictates these numbers, but it’s the developer’s call. All casino games use random number generators, so the payout rate is built into the code. Titles are then vetted by industry-recognised third-party auditors, so the numbers shown can be trusted.

RTP, essentially the flip side of the house edge, becomes especially useful when comparing two similar games. If you’re unsure about which title to dive into, it’s a wise strategy to opt for the one boasting a higher RTP. This offers you the optimal opportunity to maximise your bankroll. This insight can guide you when exploring recommended UK roulette sites for top-performing games.

The 21 Casino Welcome Bonuses

The 21 Casino welcome bonus offers a 121% match up to £100. The bonus has a wagering requirement of 35x, meaning you must bet the value of the bonus 35 times before you can claim any winnings from it.

You have 30 days to claim the bonus and meet the wagering requirement. The minimum deposit for the welcome offer is £10. Once you make a qualifying deposit, the bonus will be added to your account instantly, no promo codes are necessary.

The 21 Casino bonus for new customers is fairly straightforward, but we recommend you always check the terms and conditions before claiming any casino promotional offer.

Claiming the 21 Casino Welcome Bonus

Claiming the welcome offer from 21 Casino is a simple process. See below for a step-by-step guide to unlocking the welcome bonus.

What is the Wagering Requirement?

Most online casino bonuses come with a wagering requirement. This is, put simply, a set number of times you must bet the value of the bonus before you can withdraw anything you may win using those funds.

The 21 Casino welcome bonus requires players to wager funds 35 times (35x) before it can be withdrawn as cash. This is a very common amount. Another important consideration is validity. This refers to the length of time you can spend achieving any bonus. At this casino the validity is 30 days.

Wagering Requirements at 21 Casino
  • Roulette 10% All Varieties

  • Blackjack 10% Any Variant

  • Slots 100% Some Exclusions

  • Video Poker 5% All Types

  • 100% Scratch Cards All varieties

  • 0% Casino Poker Not Applicable

  • 10% Live Games Including Roulette

  • 100% Dice Games All types

Set at 35x, the 21 Casino welcome bonus is around the industry average. Be aware that certain payment methods may be restricted. Check your chosen deposit option is eligible for the bonus before making a payment. Also note that some casinos exclude live casino games from the wagering requirement though 21 Casino allows a 10% contribution for live dealer games.

As you can see from the graphic above not all types of casino games have the same weighting when it comes to the wagering requirement: online blackjack and online roulette contribute 10% while most online slots and scratch cards contribute 100%.

21 Casino Deposit and Withdrawal Methods

At 21 Casino, you can choose from a nice range of payment options for deposits and withdrawals. The operator works with trusted and secure payment providers to ensure your safety. Players can fund their accounts using debit cards, e-wallets, bank transfers and prepaid cards. Some of the most popular ones include VISA, Neteller and PayPal. Find more details about the 21 Casino payment methods below:

Payment Method Type Minimum Deposit Casino Withdrawal Payment Fee
VISA Debit Card N/A Yes No
Mastercard Debit Card N/A Yes No
Maestro Debit Card N/A Yes No
Trustly E-Wallet N/A Yes No
Skrill E-Wallet N/A Yes No
Neteller E-Wallet N/A Yes No
PayPal E-Wallet N/A Yes No
Paysafecard Prepaid Card N/A No No
Bank Wire Bank Transfer N/A Yes No

As you can see from the table, there’s a variety of withdrawal options at 21 Casino. Players can cash out using debit cards, e-wallets and bank transfers. Also, it is important to note that you can only withdrawal money using the same method as you did for the deposit. In other words, if you fund your account using VISA, then you can only withdraw to that specific debit card.

The 21 Casino User Interface

Though some may find a casino’s interface unimportant, it’s still a great point for comparison. 21 Casino online has a streamlined interface, which gives a brief overview of the games. Simply mouse over a title to see things like RTP and how many paylines it has.

The cashier button is in the top right corner of the site, allowing for quick, easy access. The entire site loads quite quickly, which is also a significant plus. It’s never fun spending more time navigating menus than sitting at the tables! Our 21 Casino review gives full marks here.

Some Details About 21 Casino Software
Software Providers NetEnt
Website www.netent.com
Game Developer(s) 2 by 2 Gaming, 4thePlayer, Ainsworth, Big Time Gaming, CORE Gaming, ELK Studios, Evolution, FELT, IGT, Lightning Box, Microgaming, Nolimit City, Play’n GO, Push Gaming, Quickspin, Realistic Games, Red Tiger, Scientific Games, STHLMGAMING, Thunderkick
Languages English, German, Swedish, Norwegian, Finnish
Download-Size No Download
Hardware Requirements Internet Capable Device
Software Requirements Compatible Web Browser
Instant Play Requirements Up to Date Web Browser (Safari, Firefox, Chrome)
Compatible Mobile Devices Android, iPhone, iPad

As is the trend lately, there is no software to download at 21 Casino online. You can play all the games instantly in a compatible browser. This reduces the burden on the operator and you avoid waiting for the download to finish before you place your bets.

Though we always enjoy a no download casino, we realise some of our readers enjoy the added functionality a software client can offer. We recommend reading our PokerStars review if you want a full-service software client.

Over 100 of the world’s leading casino game creators supply the 21 Casino software. Most of them provide slots, but heavyweight provider NetEnt delivers most of the table games.

The 21 Casino online designers did a great job of achieving their goal of creating a premium casino. The black and gold theme brings this aesthetic together and gives the site a high roller feel. It’s also easy on the eyes, which is good when you’re playing long sessions.

The Lowdown on 21 Casino Ownership

21 Casino is owned and operated by White Hat Gaming, a Maltese company renowned for its stable of websites. In addition to 21 Casino, the group owns some of the leading operators such as Playzee, Grand Ivy and Casimba, all of which we review on this site.

Additional Operator Information

Since 21 Casino is owned by such a successful and well-respected organisation, you can expect it to take care of its players. This operator has implemented deposit limits, activity limitations and self-exclusion protections to help prevent players from developing gambling problems.

Additionally, the site sponsors problem gambling organisations like GAMSTOP and GamCare to help players who may have problems stopping play. If you feel like gambling is negatively affecting your life, we encourage you to reach out to an organisation like GamCare at once for help.

More Information About 21 Casino
Company Security Player Protection Support
Name:21 Casino Encryption:128-bit SSL Deposit Limits:Adjustable Phone:Not Available
Head Office:85 St John Street, Valletta, VLT1165, Malta Licence:52894 Activity Limitations:Available Email: [email protected]
Parent Company:White Hat Gaming IT-Security:Amazon Self Exclusion:Available Contact FormNot Available
CEO:Phillip Gelvan RTP Analysis:Not Published Protection of Minors:Guaranteed Live Chat:24/7
Employees:163 Anti Money Laundering:ID Verification Problem Gambling Organisations: GAMSTOP, GamCare

Contacting Customer Service

While it’s never fun doing account maintenance or having technical issues, it’s useful to know how to get in touch with a customer service agent. We include this in our reviews because it helps confirm the dependability and veracity of the site.

The 21 Casino help team is reachable 24/7 via live chat or email. We like the ability to contact someone instantly if the need arises, though we acknowledge some people prefer email. Either way, the support team was friendly and helpful whenever we had questions throughout our 21 Casino review.

If English isn’t your first language, you may be in luck as 21 Casino support agents speak a few other languages, specifically German, Norwegian, Finnish and Swedish. Ideally, we’d like to see more languages represented, though some options are better than none.

Online Security and Safety

When looking for operators, your safety is something you should always keep in mind. Reputable sites will mention the type of security that it implements somewhere on the web page or in the terms and conditions. Looking for this information is important because it can keep you from being scammed.

Reinforcing the 21 Casino safety measures is 128-bit SSL encryption, certified by RapidSSL. A RapidSSL certificate is a sure-fire signal a site’s transactions are extremely secure. Additionally, the operator features a web security certificate from Amazon, which is another respected brand vouching for the company.

Arguably the strongest signal of a site’s safety is its gambling licences. 21 Casino is licensed by the Gambling Commission (UKGC) under licence number 52894. It’s also licensed in Malta under MGA licence MGA/B2C/370/2017, meaning it meets licensing requirements in two jurisdictions.

Bonus Points Earned

To round out our 21 Casino rating, we examine some extras that make operators good sites to play at. Examples include things like awards, special games or loyalty programmes. Unfortunately, we couldn’t find any awards this operator’s won, but it makes up for that in other areas.

Promotions were the primary area we found that greatly improved the 21 online casino. It features a generous welcome bonus and has ongoing offers for existing players. The wagering requirements are fairly average, so if they’re too high for you check our bonuses page for something more budget-friendly.

  • Awards . 0/3

  • Promotions . 3/3

  • Special Games . 2/2

  • Loyalty Scheme . 1/1

  • Extras . 1/1

  • Bonus Points . 7

On top of the ongoing promotions, 21 Casino has a loyalty programme where you build up loyalty points for every wager you make. When you have enough, you can turn points into bonus funds to wager again.

Since these are bonus funds and not cash back, they often come with wagering and validity requirements. To avoid any unpleasant surprises, we recommend reading the terms and conditions for all promotions.

21 Casino Review Conclusion

Overall, we enjoyed our time researching for this 21 Casino review. The website is user friendly, features loads of games and has a great customer support team. The standout aspect of it, however, are the 21 Casino payout rates.

It’s rare to find an operator that’s gone through the care to find and stock such high RTP games. Frequently you’ll find operators that feature low RTP catalogues but offer enticing welcome bonuses to drive traffic to their sites. 21 Casino offers both high RTP games and a generous welcome bonus.

Strengths and Weaknesses of 21 Casino
Major Strengths
  • Massive Slot Portfolio
  • Loads of Developers
Minor Strengths
  • Great Mobile Play
  • Emphasis on Security
Major Weaknesses
  • No Phone Support
Minor Weaknesses
  • Not Many Table Games
Welcome Bonus £100
Full T&Cs Apply. 18+. New players only. Min deposit £10. Bonus funds are 121% up to £300 and separate to Cash funds. 35x bonus wagering requirements apply. Only bonus funds count towards wagering requirement. £5 max. bet with bonus. Bonus funds must be used within 30 days, otherwise any unused shall be removed. Terms Apply. BeGambleAware.org

In the end, though, there’s always room for improvement. Something we’d really like to see is customer support over the phone. As it stands, you can only contact the casino via live chat or email. Granted the live chat support staff is very fast and polite, but sometimes it is just easier to pick up the phone instead.

If this is a dealbreaker for you, head over to some of our other casino reviews. We list and rank our favourite operators and supply in-depth write-ups describing what it’s like to play so you can pick the right operator for you.

Kevin Hargrove-, Author in online-casinos.com
Kevin Hargrove – Author and Casino Expert

A large slot selection, secure casino platform powered by many world-renowned software providers, and a top-notch mobile casino – that’s what you can expect at 21 Casino. Add a fantastic welcome bonus and you get an incredible gaming experience.

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Frequently Asked Questions

While we tried to make this 21 Casino review as thorough as possible, often readers have more specific questions which we answer below in our FAQ section. Additionally, if you have any other questions or comments we’d be happy to hear from you at [email protected].

Is 21 Casino safe?

Yes, it is. There is no doubt that 21 Casino is safe. It has licences from both the UKGC and MGA, meaning it meets the licensing requirements of two separate jurisdictions. As you can see from the 21 Casino ratings, you can surely trust the operator and enjoy hundreds of top casino games.

Which are the best 21 Casino games for UK players?

There are over a thousand 21 Casino games from more than 100 different developers. While most of these are slots, it does feature common roulette, blackjack and table game variations. You can see our in-depth analysis of the 21 Casino game catalogue for more.

How good are the 21 Casino slots?

Players can take advantage of the rich and diverse 21 Casino slots selection. The operator offers more than 1000 slot machines, created by leading software developers. At the online casino, you can find a wide variety of themes and many games by companies such as Microgaming and Play'n GO.

Is there a 21 Casino no deposit bonus in the UK?

Currently, 21 Casino does not have a no deposit bonus for British players. On the bright side, the operator has a generous welcome offer for newcomers. To claim the offer, make your first deposit with your preferred 21 Casino payment method. Then, the bonus amount will be automatically credited to you.

Are there 21 Casino free spins?

No, there are not. For the time being, you cannot take advantage of 21 Casino free spins. However, this safe and secure operator does have a very appealing welcome offer that you can take advantage of as a new player from the UK.

Can I play 21 Casino on mobile?

Yes, you can play at 21 Casino on the go. You can play all the games instantly, directly in your mobile or desktop browser thanks to the mobile-friendly casino site. However, there is no 21 Casino native app for iOS or Android.

Is there a 21 Casino live platform in the UK?

Absolutely! The 21 online casino has a live platform, which is powered by the leading software provider, Evolution. At the 21 Casino live section, you can enjoy a variety of live table games such as roulette and blackjack as well as modern games like Dream Catcher.

Are the 21 Casino payouts legit?

Yes, of course, that they are. The 21 Casino payouts are legit and we know this because the operator is fully licenced by the UKGC. This means that the casino has successfully passed independent tests and its payouts have been verified. In other words, it is perfectly safe and secure to play at 21 Casino.

How can I contact 21 Casino online from the UK?

Players can contact a representative at any time of the day. The 21 Casino online customer support is available 24/7, 365 days a year. You can contact the casino via live chat or email. We recommend live chat for all urgent matters, as it takes around 2-3 days for an email response.